Universal Resorts

[vc_row][vc_column][vc_single_image image=”100009939″ img_size=”medium” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_tta_tabs][vc_tta_section i_icon_fontawesome=”far fa-address-card” add_icon=”true” title=”Registration” tab_id=”1705597793478-8cdfb477-151e”][vc_column_text]Universal Parks & Resorts are booked through VAX Vacation Access, another supplier that we offer. To register with Universal please submit the form below. This will create an account for VAX Vacation Access giving you access to book Universal Orlando and Universal Hollywood Resorts including packages, tickets, hotels and add-ons.

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Packages including Hotel + Tickets – 15% (remember this applies to the hotel portion of the package. Tickets or other options will be paid at their regular commission rate – see below for those percentages. Standalone hotels would be paid at 10%. Hotels in packages receive the 15%)

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Hotels Only – 10%

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VIP Tours – 10%

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Annual Passes – 10%

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Photo Packages – 10%

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Tickets Only – See Chart Below

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Add-On Enhancements – See Chart Below

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General Travel Advisor Line: 1-800-224-3838

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Rooms Only: 1-800-232-7827

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Live Chat – Available during booking on VAX

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Facebook – MainStreet Universal Facebook Page

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BDM – Alfredo.Johnston@universalorlando.com

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Universal Parks & Resorts Training – Partners Community – SEE NOTE BELOW BEFORE REGISTERING!

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Booking Universal Resorts On VAX Vacation Access

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MainStreet Travel Universal Courses

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Regional Trainings and Webinars

[/vc_message][vc_column_text]Agents who are creating a Universal Partners Community account for the first time need to make sure that they do so correctly by following these steps:

  1. When asked for “Industry ID Type” choose “Company Code” and enter 95FP4A
  2. Make sure you select/enter MainStreet Travel Agency as your host. 
  3. Select the “Associate” title and “Travel Agent” role.

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Universal Parks & Resorts Digital Brochure

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Universal Parks & Resorts Marketing Tools

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Facebook Page – Updated Materials Added

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HOTEL TRAVEL INDUSTRY DISCOUNTED RATES

Hotel discounts can be booked over the phone with the rooms only department or via the UniversalPartnerCommunity. To find the link within the community, please select Partner Perks, Hotel Benefits (small print), and then Book Online.
Hotel Discounts are:
  • Value: 35%
  • Prime Value: 45% for Cabana Bay Beach or 40% for Aventura
  • Preferred: 35%
  • Premier: 20%
  • Pricing is based on availability
  • Travel Advisors can book up to two (2) rooms per night.
  • Each reservation maximum stay is 7 nights
  • Multiple visits and usage of the Industry Rates is permitted
  • Not combinable with any other discounts or programs
  • Non-commissionable
  • Travel Advisors must have an active association with IATA, CLIA, or TRUE at time of check-in (NO EXCEPTIONS). Without a card at check-in, the rate reverts to the current available rate. Electronic versions of the credentials are accepted.
VAX Perks Info Link: https://iun.www.vaxvacationaccess.com/…/travel-advisor/

TICKETS – UNIVERSAL ORLANDO- Ticket Perks

All ticket request must be done via the hyperlink to the ticket request log form located within this post.

FOUR DISCOUNTED TICKETS @ 50% OFF
You can request up to 4 tickets within the 12 month period after completing the Specialist Exam. No minimal sales required for discounted ticket benefit.
The following are the only tickets available at 50% off
  • 3 Park – 3 Day Ticket – Park to Park Access
  • Tickets can be requested for different dates in any quantities but not exceed four during the 12 month period.
  • Discounted Tickets do not have blackout dates
  • 3 Park / 3 day ticket with discount is $222.00 per ticket
No minimum bookings or revenue requirements exist for the discounted ticket program.
  • The discounted ticket payment occurs upon arrival at Guest Services located in front of either park.
  • Discounted tickets can be requested using the link below and do not have any sales requirements.
All requests require 14+ days advance notice prior to arrival and less than 90 days prior to arrival. Tickets quantities or dates cannot be adjusted on arrival at the gate. Any adjustments must be made prior, providing there’s enough time to process. For any changes to dates of usage on an existing ticket confirmation, please submit a request via the partner community.
THEME PARK CAPACITY ARE CONTROLLED THROUGH THE SALE OF PRODUCT. AS A RESULT, SOME DATES FOR DISCOUNTED TICKETS MAY NO LONGER BE AVAILABLE. YOU WILL BE NOTIFIED IF THIS IS THE CASE AND YOU WILL BE PROVIDED ALTERNATIVE DATES.
USE THIS HYPERLINK FOR YOUR REQUEST:
https://forms.office.com/r/e1E0BautSc
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ONE COMPLIMENTARY TICKET

The complimentary 3-Day, 3-Park, Park-to-Park ticket is offered each year after completing the Specialist Exam (and meeting the minimal sales requirements which is a booking done within the last 6 months) on the UniversalPartnerCommunity. The ticket must be used within the 12 month period after completing the Specialist Exam.
  • Tickets are only valid for Travel Advisor use
  • Requests must be submitted 14 days prior to arrival
  • Tickets cannot be upgraded or applied towards another ticket product
  • Once requested, they can be canceled and used at a later time within the 12 month period as noted above
  • Uploaded the CLIA or IATA credential is not required at this time
  • A driver’s license is required if picking up the tickets at a Guest Services Window. CLIA, IATA, TRUE credentials are not required when picking up the ticket(s)
Complimentary tickets require one of the following:
  • that the advisor have two package bookings within the last 6 months to qualify. (booking date and not travel date)
  • that the advisor have a minimal of $2,500 in ticket only sales within the last 6 months to qualify. (booking date and not travel date)
All requests require 14+ days advance notice prior to arrival and less than 90 days prior to arrival. Tickets quantities or dates cannot be adjusted on arrival at the gate. Any adjustments must be made prior, providing there’s enough time to process.
THEME PARK CAPACITY ARE CONTROLLED THROUGH THE SALE OF PRODUCT. AS A RESULT, SOME DATES FOR DISCOUNTED TICKETS MAY NO LONGER BE AVAILABLE. YOU WILL BE NOTIFIED IF THIS IS THE CASE AND YOU WILL BE PROVIDED ALTERNATIVE DATES.
USE THIS HYPERLINK FOR YOUR REQUEST.
https://forms.office.com/r/e1E0BautSc
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UNIVERSAL STUDIOS HOLLYWOOD

Effective 7/18, you can now qualify for discounted theme park admission every year.

  • Must complete the Universal Hollywood Specialist Exam via www.UniversalPartnerCommunity.com
  • Offer – Up to Four 1 Day General Admission Tickets at a 50% discount (Prices per ticket vary by day and season, plus tax)
  • Ticket cannot be upgraded
  • No other discounts apply to other Universal Studios Hollywood products
  • Capacity Controlled – Based on Theme Park Capacity availability
  • Tickets must be picked up on the day of usage from Guest Services, located to the right of the park entrance. Must show photo ID and provide payment for pickup. ID must match the name on the ticket order.
  • You cannot change the date on an existing order; however, you may submit a Support Case to cancel your order, and then re-book the tickets for the new date.
  • Ticket perks cannot be used for alternate destination. Hollywood tickets can’t be used towards/for Orlando and vice versa.
USE THIS HYPERLINK FOR YOUR REQUEST.
https://forms.office.com/r/e1E0BautSc
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HOLLYWOOD HOTEL OFFERS

  • Up to 15% off with special Travel Agent discount code “7TA”.Agents simply go to SheratonUniversal.com and put the code in the “special discount code” field when looking up dates and rates.

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If you have customers that booked directly with Universal and now wish for you take over the booking then this info is for you.

Unfortunately, Universal doesn’t have a system to allow agents to add their IATA/CLIA or VAX account number to a pre-existing booking due to the limitations of the VAX system.

In order for an agency to get involved with a pre-booked customer package you will need to:

  • Create a new booking and duplicate the package and pricing.
  • If no payment/deposit was made by the customer then the customer can simply call UPRV and have their original booking canceled. Reservations must request this transfer with finance so there must be enough time to complete the process (7-10 days during normal times).
  • There’s no written timeline for this process to take place after the customer makes their original booking. Must have time to transfer deposits, and must not be paid in full.
  • If a deposit/payment was made by the customer then once you create the new duplicate booking, you can give the new booking numbers to the customer and advise them they must call UPRV to cancel (or do a 3-way call) their original booking and request for funds to be moved to the new booking

If full payment was received then nothing can be done.

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Universal Resorts Link Tree

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