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Register
Book, manage and train with Carnival Cruise Line. Click here to register yourself. We will manually approve your account.
Our Agency Phone Number is 877-226-3380
Booking
When booking a Carnival Cruise, you are given the option for “send confirmation” and you can choose either “Main Agency” which goes to an unmonitored folder for the agency, or “GoCCL Profile” which goes to the email address you on on your profile.
You can also choose to have the guest copy sent to those same options, plus you can enter the guest’s email address to have the guest copy sent to them. It is important that you select “GoCCL Profile” for the Agency copy and Guest Copy, plus add the guest’s email address for the guest copy to be sent as well. This will only send the confirmation email and not future payment due emails.
PLEASE NOTE: It is important that you keep your own records and payment due date calendar for all suppliers, not just Carnival or other cruise lines. Unfortunately when a cruise is cancelled due to non-payment, Carnival cannot honor past rates or even cabin availability if the voyage is sold out. There is a payment due reminder option in the CRM provided by MainStreet.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-dollar-sign” add_icon=”true” title=”Commission” tab_id=”1705597793478-ba58a082-b3d2″][vc_message message_box_color=”blue” icon_fontawesome=”fas fa-ship”]
Carnival Cruises – 15%
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General Travel Advisor Line: 1-888-227-6482
[/vc_message][vc_message message_box_color=”pink” icon_fontawesome=”fas fa-headset”]ESOLUTIONS SERVICE DESK
Phone: 800-845-2599
Hours: Mon-Fri 9am-10pm ET, Sat-Sun 9am-6pm ET
Email: eSolutionssupport@carnival.com (up to 7 days turnaround)[/vc_message][vc_message message_box_color=”turquoise” icon_fontawesome=”fas fa-headset”]INDIVIDUAL RESERVATIONS
Phone: 800-327-9501
Hours: Mon-Fri 9am-10pm ET, Sat-Sun 9am-6pm ET[/vc_message][vc_message message_box_color=”green” icon_fontawesome=”fas fa-headset”]GROUPS DESK
Phone: 800-327-5782
Hours: Mon-Fri 9am-8pm ET, Sat/Sun Closed[/vc_message][vc_message message_box_color=”orange” icon_fontawesome=”fab fa-facebook-f”]
SOCIAL MEDIA
Like Adolfo Perez, SVP of Global Sales and Trade Marketing on Facebook for more useful trade information.
https://www.facebook.com/CarnivalTrade
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BDM – Justin White – JuWhite@carnival.com
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Learn and Earn – Loyalty Rocks! – Become a Carnival Cruise Expert
[/vc_message][/vc_tta_section][vc_tta_section i_icon_fontawesome=”far fa-thumbs-up” add_icon=”true” title=”Marketing” tab_id=”1705597935761-67cae979-2daf”][vc_message message_box_color=”success” icon_fontawesome=”fas fa-book-reader”]Carnival Cruise Line – Collateral Library[/vc_message][vc_message message_box_color=”pink” icon_fontawesome=”far fa-images”]Carnival Cruise Line – Videos, Images and Logos[/vc_message][vc_message message_box_color=”blue” icon_fontawesome=”fab fa-youtube”]
Carnival YouTube
[/vc_message][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-ticket-alt” add_icon=”true” title=”Benefits” tab_id=”1705597937679-5e15bdcc-dbaf”][vc_custom_heading text=”Carnival Travel Agent Rewards” font_container=”tag:h1|font_size:50|text_align:center|color:%23d31b1b”][vc_column_text css=”.vc_custom_1707336534126{margin-top: 25px !important;}”]Join Carnival’s Travel Agent Rewards Program
Interline Rates
To book Interline Rates (discounted agent rates) login to GoCCL.com -> Booking -> Individual Stateroom.
In your search select INTERLINE RATE in the Promotions area. Now complete your search. Results shown will display any Interline Rates available along with what staterooms are bookable.[/vc_column_text][vc_gallery interval=”3″ images=”100011781″ img_size=”full”][/vc_tta_section][vc_tta_section i_icon_fontawesome=”far fa-copy” add_icon=”true” title=”Booking Transfers” tab_id=”1705598169823-fe76efcb-d15d”][vc_column_text]
If you have clients that booked directly with Carnival Cruise Line and now wish for you take over the booking then this info is for you.
FIT Direct Booking – Travel Agency Takeover
Guests booked with our Inbound/Outbound Consumer Sales Department may decide to work with a travel agent; at the direct guest’s request, a travel agency may takeover the booking with the following policy in place:
A Travel Agency may take over a direct booking made through any FIT direct channel as long as the transaction happens no later than 90 days after the booking is made or prior to the penalty period (whichever occurs first). If the booking is made within penalty period, the agency has 24 hours from the time the booking is made to call in and take over the reservation.
- The travel agent will need to provide Service with all the pertinent booking information which includes: Booking number / Guest’s name / Stateroom number / Sail date.
- The travel agent must be able to provide the PIN Number – this was provided by the direct at the time of booking; bookings made on carnival.com will not have a PIN number to provide. If there is no PIN Number or the agent cannot provide one, the Service agent will contact the direct guest to verify that the booking takeover is acceptable.
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Cheers – Beverage Program
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Before You Board – FAQs
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News, Notes and Fun!
[/vc_message][vc_message message_box_color=”violet” icon_fontawesome=”fas fa-wheelchair” bb_tab_container=””]Facilities & Services for Guests with Disabilities[/vc_message][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-mouse” add_icon=”true” title=”Login” tab_id=”1705602068335-c22b965e-f415″][vc_btn title=”Login To GoCCL” style=”3d” color=”info” size=”lg” align=”center” link=”url:https%3A%2F%2Fwww.goccl.com%2FLogin|target:_blank”][/vc_tta_section][/vc_tta_tabs][/vc_column][/vc_row]