Support

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We have updated the way we are handling support by giving agents direct contact to the MainStreet team. Please see each section below for contact details. If you’re not sure who to email, please use the Agent Support email first.

[/vc_column_text][vc_tta_tabs][vc_tta_section title=”Supplier & Agent Support” tab_id=”1705438038620-6f568e77-e9e4″][vc_column_text bb_tab_container=””]Help with general booking, supplier registration and websites and FAM trips. Therese is available to answer all these questions. therese@parksavers.com or use the form below. You can also use the Chat Button on this page in the lower right corner.

[wpforms id=”100009862″ title=”false”][/vc_column_text][/vc_tta_section][vc_tta_section title=”Training & Featured Suppliers” tab_id=”1705438038620-9d68b6ab-7183″][vc_column_text bb_tab_container=””]Contact Kristen if you have questions about upcoming or past trainings as well as MainStreet events. You can also contact her about our Featured Suppliers and questions related to that. kristen@parksavers.com or use the form below.

[wpforms id=”100009868″ title=”false”][/vc_column_text][/vc_tta_section][vc_tta_section title=”Commissions” tab_id=”1705438561458-b676a996-395c”][vc_column_text bb_tab_container=””]If you have questions about commissions after they have been submitted or need help finding details for a commission, please contact Brian. Most commission questions can be answered on the Commissions Page. Brian can also help with 1099 questions or updated W-9 forms. contact@parksavers.com or use the form below.

[wpforms id=”100009873″ title=”false”][/vc_column_text][/vc_tta_section][vc_tta_section title=”Benefits & Technical Support” tab_id=”1705438708334-72593463-21c3″][vc_column_text bb_tab_container=””]Contact Dean if you have questions about agent benefits with various suppliers. Be sure to check the Benefits Page to see if your question has been answered there. Dean can also help with websites and tools issues including MST, Travel+ CRM, and Dining Reservation Finder. 

If you’re having an issue with a supplier website, contact their support first and then Therese.

dean@parksavers.com or use the form below.

[wpforms id=”100009878″ title=”false”][/vc_column_text][/vc_tta_section][vc_tta_section title=”New Agents” tab_id=”1705439032136-b5e852f0-ad8e”][vc_column_text bb_tab_container=””]If you are a new agent with MainStreet Travel please reach out to Alaina with questions. This includes your agent packet, many of the “getting started” or “how do I” questions and more. alaina@parksavers.com or use the form below.

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